Privacy Policy

Last updated: July 9, 2026

OLFx ("OLFx," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit olfx.io or place an order, how we use it, and the choices you have. It applies to customers in the United States.

Information We Collect

Information you provide: name, shipping and billing address, email address, phone number, and order details when you make a purchase or create an account.
Payment information: card payments are processed by our third-party payment processor. We do not store full card numbers on our servers.
Automatically collected: IP address, device and browser type, pages viewed, and referring URLs, collected through cookies and similar technologies (see our Cookies Policy).
Communications: messages you send us by email or through social media, including Instagram Direct.

How We Use Your Information

To process, fulfill, and ship your orders and provide customer support.
To send order confirmations, shipping updates, and service messages.
To send marketing emails where you have opted in (you can unsubscribe at any time).
To detect and prevent fraud, and to comply with legal obligations.
To improve our website, products, and customer experience.

How We Share Information

We do not sell your personal information for money. We share information only with service providers who help us operate our business — such as payment processors, shipping carriers and fulfillment partners, email and analytics providers — and only as needed to perform those services. We may also disclose information when required by law or to protect our rights.

Your Privacy Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. California residents have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of the "sale" or "sharing" of personal information, and the right not to be discriminated against for exercising these rights. To make a request, email support@olfx.io. We will verify and respond as required by applicable law.

Data Retention

We keep personal information for as long as needed to fulfill the purposes described here, including order records we must retain for tax, accounting, and legal reasons.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent version.

Contact Us

If you have any questions about this policy, you can reach us at:

Email: support@olfx.io
Mailing address: OLFx, 940 Lawndale St, Celina, TX 75009, United States